Dedicated Account Program
HERO
One truck. One driver. Your account. Every week.
HERO is for businesses that need more than a scheduled lane. You get a truck assigned to your account, a driver who knows your operation, and their direct number — no dispatcher in the middle, no rotating crew, no surprises.
What HERO Includes
Built for Accounts That Cannot Afford Surprises
01
Your Truck. Your Driver.
One truck assigned to your account. One driver who knows your facility, your product, and how you want things done. Nobody else touches your freight.
02
Direct Line to the Driver
You get the driver's number before the first load moves. Call or text them directly with instructions, timing changes, or anything else. No dispatcher relay.
03
They Learn Your Operation
Your HERO driver learns your loading dock, your slab sizes, your customers. Over time they run like they work for you — because in practice, they do.
04
Priority Scheduling
HERO accounts get first pick on departure days. Your lane runs when you need it to run, not when there is space on the board.
05
Check-Ins at Every Stage
Pickup confirmed. In transit. Delivered. Your driver checks in at each stage. You always know where your freight is without having to ask.
06
One Point of Contact
Driver, account rep, and dispatch all coordinated under one roof. You make one call and things get handled.
Pricing
Standard Lane vs. HERO
Standard lanes run on our weekly schedule and are priced by day rate and truck class. HERO pricing is custom — it depends on your lanes, volume, and how the dedicated truck is structured. Contact us and we will put together a number.
Scheduled Network
Standard Lane
- ✓ Weekly scheduled departure
- ✓ Surface-only freight
- ✓ Eastern U.S. coverage
- ✓ Account rep contact
- ✓ Real-time visibility
Dedicated Account
HERO
Custom — contact us
- ✓ Dedicated truck assigned to your account
- ✓ Dedicated driver — same person every run
- ✓ Direct driver communication (call or text)
- ✓ Priority scheduling on your lanes
- ✓ Driver learns your facility and customers
- ✓ Check-ins at pickup, transit, and delivery
- ✓ One point of contact across driver and dispatch
How to Enroll
Four Steps from Application to First Load
1
Submit Your Application
Fill out the form below. Tell us your lanes, your weekly volume, and what you need from a dedicated driver. Takes about two minutes.
2
We Review Your Lanes
Not every lane qualifies for HERO. We look at your routes, volume, and schedule to confirm we can put the right driver on your account.
3
We Match You with a Driver
We assign a driver who runs your lanes and knows surface freight. You get their contact info before the first load moves.
4
You Run Together
First run, your driver introduces themselves and walks your facility. After that, they run your lanes on your schedule.
Ready to Talk About a Dedicated Truck?
Tell us your lanes and weekly volume — we'll confirm whether HERO fits within one business day.